Overview

What is 24-Hour Emergency Assistance?

Life does not follow a schedule, and neither do we. Our 24-hour emergency assistance service means a trained caregiver is always available when something unexpected happens. Whether it is a fall in the middle of the night, a sudden change in condition, or a moment of confusion that needs a steady hand, our team responds with the kind of calm urgency that makes all the difference. We coordinate with your family, your care team, and emergency services as needed so no one faces a crisis alone.

Who is 24-Hour Emergency Assistance for?

Seniors aging in place who want safety without moving to a facility
Families who worry about their loved one being alone overnight
Individuals with conditions that may require sudden intervention
People transitioning home after a hospital stay

What to expect

01

We start with a conversation about your loved one's needs, health history, and daily routine.

02

Together, we build a personalized emergency response plan that accounts for medications, mobility, and communication preferences.

03

A caregiver is assigned and introduced to your family before service begins.

04

Our team is available by phone 24/7, and a caregiver can be at your door when needed.

05

We provide regular check-ins and adjust the care plan as needs change.

Funding

How services are funded

Most home care services in Minnesota are covered through public funding programs. You do not need to pay out of pocket to receive quality care at home.

Not sure which program applies? Contact us and we will help you figure it out.

MA Waiver programs

Medicaid-funded waivers that cover a range of home and community-based services.

Learn more

Private pay

Available for families who prefer to arrange services independently.

Frequently asked questions

What qualifies as an emergency for this service?
Any situation where your loved one needs immediate assistance. This includes falls, sudden illness, confusion or disorientation, medication emergencies, or any moment where they feel unsafe. Our caregivers are trained to assess the situation and coordinate with emergency services when necessary.
How quickly can a caregiver respond?
Response times depend on your location, but we prioritize getting a caregiver to you as fast as possible. For clients on our active roster, we maintain a network of caregivers positioned across the metro area to minimize wait times.
Is 24-hour emergency assistance covered by insurance?
Coverage depends on your specific plan and waiver program. Many of our clients access this service through Minnesota's Medical Assistance waiver programs. We can help you understand your coverage options during your initial consultation.
Can this service be combined with other care services?
Absolutely. Many families pair emergency assistance with companion services, homemaker services, or night supervision to build a full care plan. We will help you figure out the right combination.

Get started with Emergency Assistance

Submit a referral online and we will call you back the same day. Most services begin within 72 hours.

150+ families served • 72-hour start • Licensed in Minnesota