Requirements

Eligibility

Individuals receiving services through a Medical Assistance waiver program
People with developmental disabilities, brain injuries, or mental health conditions
Individuals whose care plan requires services from a licensed 245D provider
People referred by their county case manager or care coordinator
What's included

Covered services

Individual community living support
Individualized home supports (with and without training)
Respite care (in-home and out-of-home)
Night supervision
Companion services
Family training and support
Next steps

How to apply

01

Talk to your case manager or care coordinator about which 245D services are right for you.

02

Your case manager will help identify the services in your person-centered plan.

03

Request We Care Home Health MN as your 245D provider. Your case manager can make the referral.

04

We complete an intake process that includes reviewing your service plan and meeting your family.

05

Services begin according to your authorized plan, with a support team assigned to your case.

Frequently asked questions

What does 245D licensing actually mean?
245D is a Minnesota licensing standard for providers of home and community-based services for people with disabilities. It requires providers to meet specific standards for staff training, background checks, individual service planning, incident reporting, and quality assurance. The Minnesota Department of Human Services conducts regular reviews to ensure compliance.
Why does it matter if a provider is 245D licensed?
A 245D license means the provider has been vetted by the state. It requires ongoing compliance with safety standards, staff qualifications, service planning, and rights protections. Choosing a licensed provider gives you confidence that your loved one's care meets Minnesota's quality standards.
What waiver programs work with 245D services?
Several Minnesota waiver programs authorize 245D services, including the DD (Developmental Disabilities) waiver, BI (Brain Injury) waiver, CADI (Community Alternative Care) waiver, and CAC (Community Access for Disability Inclusion) waiver. Your case manager can tell you which waiver program applies to your situation.
How are 245D providers monitored?
The Minnesota Department of Human Services conducts regular licensing reviews and can perform unannounced visits. Providers must report incidents, maintain detailed records, and demonstrate ongoing compliance with service standards. Families can also file complaints or check a provider's licensing history through DHS.

Ready to get started?

Submit a referral online and we will call you back the same day. Most services begin within 72 hours.

150+ families served • 72-hour start • Licensed in Minnesota